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Macleay Valley Travel
Tour Terms and Conditions

Deposits and Payments

A non-refundable deposit of $200.00 per person is payable within 7 days of booking. This deposit is not refundable should you later cancel. The balance is payable 8 weeks prior to departure for all tours to Asia and 10 weeks prior to departure for all tours to Europe and the Americas. Please note that for tours over $5000 per person, there will be a $400 deposit required per person.

Refunds and Cancellations

Cancellations after final payment will result in a refund limited to whatever we can recoup from the airline.

Insurance

Adequate travel insurance is essential. We can arrange this for you if desired.

Passports

All travellers require a current passport with at least 6 months left on it at the end of the tour. Non-Australian passport holders require a re-entry visa for Australia.

Details of overseas visa requirements are available upon request.

Not  Included in the Cost

All items of a personal nature such as telephone calls, drinks, excess baggage, tips, meals, (except those specified in the itinerary), etc.

Also travel insurance and airport taxes, in Australia and overseas, are not included in the tour cost. Details are available upon request.

Booking through other Agents

As we keep the cost of out tours as low as possible, there is insufficient margin for us to be able to pay commission to other travel agents, so some bookings can only be accepted if the client pays the other agent's commission.

Macleay Valley Travel is a fully licensed travel agent and as such any monies paid to us are fully insured by the Travel Compensation Fund. We are happy for any prospective traveller with us to check us out with your local Consumer Affiars (fair trading) department.

Similarly, credit card payments can only be accepted if 2% is added to the price to help defray the heavy merchant fees charged to us by the credit card companies. We do not accept Diners Club or American Express.

South American Tours

Please note that a yellow fever injection will be required for tours going to Brazil.

Health and Fitness

Macleay Valley Travel recommends that the passenger is reasonably healthy and/or fit to participate in this tour. Persons with a disability requiring special assistance must be accompanied by a companion. Macleay Valley Travel and their representatives cannot provide this service. Macleay Valley Travel reserves the right to accept/decline or terminate a passenger's participation in the tour under certain circumstances.

Limitation of Liability

As Macleay Valley Travel acts only as agent for the Airlines, Hotels, Coach Companies etc., providing accommodation, transportation and other services, Macleay Valley Travel shall not be liable or responsible for death or injury to any person or loss or damage to any property including baggage arising out of or connection with any transportation, accommodation or other services, or resulting directly or indirectly from acts of God, fire, breakdown in machinery or equipment, acts of Government or other authorities, de jure or defacto wars, whether declared or not, hostilities, civil disturbances, strikes, riots, thefts, epidemics, quarantines, medical or customs regulations, delays or cancellations caused by changes in schedules or itinerary, or over bookings or defaults or for any causes beyond Macleay Valley Travel's control or any loss or damage resulting from improper or insufficient passports, visas or other documents and neither Macleay Valley Travel, and its servants or employees shall be or become liable or responsible for any additional expenses or liability sustained or incurred by the tour member as a result of the foregoing causes.

Macleay Valley Travel reserves the right to modify the itinerary or the accommodation if circumstances make this necessary, provided that the amended itinerary is of equal value or greater value than that of the original program.

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