Deposits and
Payments -
A non-refundable deposit of
$400.00 per person is payable within 7 days of booking. This deposit is
not refundable should you later cancel. The balance is payable in full
10 weeks prior to departure.
Refunds
and Cancellations - Cancellations
after final
payment will result in a refund limited to whatever we can recoup from
the airline.
Insurance
-
Adequate
travel insurance is essential. We can arrange
this for you if desired. Macleay
Valley Travel
offers Suresave Travel Insurance. Please note that
we can
only process your travel insurance when we have
received
full payment for the insurance and the signed Suresave Travel Insurance
application form, located on the last page of the Suresave Travel
Insurance information booklet. Until this time the travel insurance
cannot be processed and will not be valid. Macleay Valley Travel will
bare no responsibility for any consequences that may occur as a result
of an incomplete insurance application.
Passports
- All
travellers require a current passport with at least 6 months left on it
at the end of the tour. Non-Australian passport holders require a
re-entry visa for Australia.Visas are not required for Italy and
Dubai if travelling on an Australian passport.
Basic
Tour Price and Taxes
- Air taxes and Fuel Levies are included in the basic tour price if the
tour is paid in full on or before the due date on the
final
invoice. Macleay Valley Travel reserves the right to charge for any
increase in Air taxes and Fuel Levies if the tour is not paid in full
by the due date.
Not
Included in
the Cost - Travel
insurance,visas and all items of a personal
nature such as telephone calls, drinks, excess baggage, tips, meals,
(except those specified in the itinerary), etc.are not included in the
cost. Similarly, credit card payments can only be accepted if 2% is
added to the price to help defray the heavy merchant fees charged to us
by the credit card companies.
Breakaway
Fee
- All
fully inclusive prices are based on group travel
and any
deviation from the set itinerary will incur a
breakaway fee. The
breakaway fee for most deviations
including a post-tour extension on this tour is $105 per person. Please
inquire with our office for prices on any pre-tour
extensions.
Booking
through
other
Agents - As we keep the cost
of our tours as low as possible,
there is insufficient margin for us to be able to pay commission to
other travel agents, so some bookings can only be accepted if the
client pays the other agent's commission.
Macleay Valley Travel is a fully licensed travel agent and as such any
monies paid to us are fully insured by the Travel Compensation Fund. We
are happy for any prospective traveller with us to check us out with
your local Consumer Affairs (fair trading) department.
Similarly, credit card payments can only be accepted if 2% is added to
the price to help defray the heavy merchant fees charged to us by the
credit card companies.
Health
and Fitness -
Macleay
Valley Travel recommends that the passenger is reasonably healthy
and/or fit to participate in this tour. Persons with a
disability
requiring special assistance must be accompanied by a companion.
Macleay Valley Travel and their representatives cannot provide this
service. Macleay Valley Travel reserves the right to
accept/decline or terminate a passenger's participation in the tour
under certain circumstances.
Limitation
of Liability
- As Macleay Valley Travel acts only as agent for the Airlines, Hotels,
Coach Companies etc., providing accommodation, transportation and other
services, Macleay Valley Travel shall not be liable or responsible for
death or injury to any person or loss or damage to any property
including baggage arising out of or connection with any transportation,
accommodation or other services, or resulting directly or indirectly
from acts of God, fire, breakdown in machinery or equipment, acts of
Government or other authorities, de jure or defacto wars, whether
declared or not, hostilities, civil disturbances, strikes, riots,
thefts, epidemics, quarantines, medical or customs regulations, delays
or cancellations caused by changes in schedules or itinerary, or over
bookings or defaults or for any causes beyond Macleay Valley Travel's
control or any loss or damage resulting from improper or insufficient
passports, visas or other documents and neither Macleay Valley Travel,
and its servants or employees shall be or become liable or
responsible for any additional expenses or liability sustained or
incurred by the tour member as a result of the foregoing causes.
Macleay Valley Travel reserves the right to modify the itinerary or the
accommodation if circumstances make
this
necessary, provided that the amended itinerary is of equal value or
greater value than that of the original program.
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