Deposits and
Payments -
A non-refundable deposit of
$200.00 per person is payable within 7 days
of booking. This deposit is not refundable should you later cancel. The
balance is payable in full 8 weeks prior to departure.
Refunds
and Cancellations - Cancellations
after final
payment will result in a refund limited to whatever we can recoup from
the airline.
Insurance
-
Adequate
travel insurance is essential. We can arrange
this for you if desired. Macleay
Valley Travel
offers Suresave Travel Insurance. Please note that
we can
only process your travel insurance when we have
received
full payment for the insurance and the signed Suresave Travel Insurance
application form, located on the last page of the Suresave Travel
Insurance information booklet. Until this time the travel insurance
cannot be processed and will not be valid. Macleay Valley Travel will
bare no responsibility for any consequences that may occur as a result
of an incomplete insurance application.
Passports
- All
travellers require a current passport with at least 6 months left
on it at the end of the tour. Non-Australian passport holders require a
re-entry visa for Australia.
Visas
are required for all Australian passport
holders to China. Visas are included in the basic tour price for
Australian passport holders.
Basic
Tour Price and Taxes - Air
taxes and Fuel Levies are included in the basic tour price if the tour
is paid in full on or before the due date on the
final
invoice. Macleay Valley Travel reserves the right to charge for any
increase in Air taxes and Fuel Levies if the tour is not paid in full
by the due date.
Not
Included in the
Cost - Travel
insurance and all
items of a personal nature such as telephone calls, drinks, excess
baggage, tips on the Yangtze Cruise, meals (except those specified in
the itinerary), etc.
are not included in the cost. Similarly, credit card payments can only
be accepted if 2% is added to
the price to help defray the heavy merchant fees charged to us by the
credit card companies.
Breakaway
Fee - All
fully inclusive prices are based on group travel and
any deviation from the set itinerary will incur a
breakaway fee.
Booking
through other Agents
- As we keep the cost of our tours as low as possible, there is
insufficient margin for us to be able to pay commission to other travel
agents, so some bookings can only be accepted if the client pays the
other agent's commission.
Macleay Valley Travel is a fully licensed travel agent and as such any
monies paid to us are fully insured by the Travel Compensation Fund. We
are happy for any prospective traveller with us to check us out with
your local Consumer Affairs (fair trading) department.
Health
and Fitness -
Macleay
Valley Travel recommends
that the passenger is
reasonably healthy and/or fit to participate in this tour.
Persons with a disability requiring special assistance must
be
accompanied by a companion. Macleay Valley Travel and their
representatives cannot provide this service. Macleay Valley
Travel reserves the right to accept/decline or terminate a passenger's
participation in the tour under certain circumstances.
Limitation
of Liability -
As
Macleay Valley Travel acts only as agent for the Airlines, Hotels,
Coach Companies etc., providing accommodation, transportation and other
services, Macleay Valley Travel shall not be liable or responsible for
death or injury to any person or loss or damage to any property
including baggage arising out of or connection with any transportation,
accommodation or other services, or resulting directly or indirectly
from acts of God, fire, breakdown in machinery or equipment, acts of
Government or other authorities, de jure or defacto wars, whether
declared or not, hostilities, civil disturbances, strikes, riots,
thefts, epidemics, quarantines, medical or customs regulations, delays
or cancellations caused by changes in schedules or itinerary, or over
bookings or defaults or for any causes beyond Macleay Valley Travel's
control or any loss or damage resulting from improper or insufficient
passports, visas or other documents and neither Macleay Valley Travel,
and its servants or employees shall be or become liable or
responsible for any additional expenses or liability sustained or
incurred by the tour member as a result of the foregoing causes.
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