Deposits and
Payments -
A non-refundable deposit of
$400.00 per person is payable within 7 days
of booking. This deposit is not refundable should you later cancel. The
balance is payable in full 10 weeks prior to departure.
Refunds
and Cancellations - Cancellations
after final
payment will result in a refund limited to whatever we can recoup from
the airline.
Insurance
- Adequate
travel insurance is essential. We can arrange this for you if desired.
Macleay Valley Travel offers Suresave Travel Insurance.
Please note that we can only process your travel
insurance when we have received full payment for the insurance
and
the signed Suresave Travel Insurance application form, located on the
last page of the Suresave Travel Insurance information booklet. Until
this time the travel insurance cannot be processed and will not be
valid. Macleay Valley Travel will bare no responsibility for any
consequences that may occur as a result of an incomplete insurance
application.
Passports
- All
travellers require a current passport with at
least 6 months left
on it at the end of the tour. Non-Australian passport holders require a
re-entry visa for Australia. Visas are not required for any of these
countries if travelling on an Australian
passport.
Health
and Fitness -
Macleay Valley Travel recommends that the passenger is reasonably
healthy and/or fit to participate in this tour. Persons with a
disability requiring special assistance must be accompanied by a
companion. Macleay Valley Travel and their representatives cannot
provide this service. Macleay Valley Travel reserves the right to
accept/decline or terminate a passenger's participation in the tour
under certain circumstances.
Not
Included in the
Cost - All
items of a personal nature such as telephone calls, drinks, excess
baggage, tips, meals, (except those specified in the itinerary), travel
insurance etc.
Similarly, credit card payments can only be accepted if 2% is added to
the price to help defray the heavy merchant fees charged to us by the
credit card companies.
Basic Tour Price
and Taxes
-Air
taxes and Fuel Levies are included in the basic tour price if the tour
is paid in full on or before the due date on the
final
invoice. Macleay Valley Travel reserves the right to charge for any
increase in Air taxes and Fuel Levies if the tour is not paid in full
by the due date.
Breakaway
Fee
-
All fully inclusive prices are based on group travel and any deviation
from the set itinerary will incur a breakaway fee. The
breakaway
fee for most deviations including a post-tour extension on this tour is
$55 per person. Please inquire with our office for prices on any
pre-tour extensions.
Booking through
other Agents
- As we keep the cost of out tours as low as possible, there is
insufficient margin for us to be able to pay commission to other travel
agents, so some bookings can only be accepted if the client pays the
other agent's commission.
Macleay Valley Travel is a fully licensed travel agent and as such any
monies paid to us are fully insured by the Travel Compensation Fund. We
are happy for any prospective traveller with us to check us out with
your local Consumer Affairs (fair trading) department.
Limitation
of Liability
- As
Macleay Valley Travel acts only as agent for the Airlines, Hotels,
Coach Companies etc., providing accommodation, transportation and other
services, Macleay Valley Travel shall not be liable or responsible for
death or injury to any person or loss or damage to any property
including baggage arising out of or connection with any transportation,
accommodation or other services, or resulting directly or indirectly
from acts of God, fire, breakdown in machinery or equipment, acts of
Government or other authorities, de jure or defacto wars, whether
declared or not, hostilities, civil disturbances, strikes, riots,
thefts, epidemics, quarantines, medical or customs regulations, delays
or cancellations caused by changes in schedules or itinerary, or over
bookings or defaults or for any causes beyond Macleay Valley Travel's
control or any loss or damage resulting from improper or insufficient
passports, visas or other documents and neither Macleay Valley Travel,
and its servants or employees shall be or become liable or
responsible for any additional expenses or liability sustained or
incurred by the tour member as a result of the foregoing causes.
Macleay Valley Travel reserves the right to modify the itinerary or the
accommodation if circumstances make this necessary, provided that the
amended itinerary is of equal value or greater value than that of the
original program.
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