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Conditions
for Macleay Valley
Travel's Around Thailand Tour
Deposits and
Payments -
A non-refundable deposit of
$200.00 per person is payable within 7 days
of booking. If you are doing the optional Angkor Wat extension an
additional deposit payment of $300 is required. These deposits are not
refundable should you later cancel. The
balance is payable in full 8 weeks prior to departure.
Refunds and
Cancellations - Cancellations
after final
payment will result in a refund limited to whatever we can recoup from
the airline.
Insurance -
Adequate
travel insurance
is essential. We can arrange this for you if desired. Macleay
Valley Travel offers Suresave Travel Insurance.
Please note
that we can only process your travel insurance when
we have
received full payment for the insurance and the signed Suresave Travel
Insurance application form, located on the last page of the Suresave
Travel Insurance information booklet. Until this time the travel
insurance cannot be processed and will not be valid. Macleay Valley
Travel will bare no responsibility for any consequences that may occur
as a result of an incomplete insurance application.
Passports - All
travellers require a current passport with at least 6 months left
on it at the end of the tour. Non-Australian passport holders require a
re-entry visa for Australia. Visas are not required for Thailand if
travelling on an
Australian
passport. If you are doing the Cambodian extension you will require a
Cambodian visa. The Cambodian visa
fee is $45.00 and we charge $30 for processing. Please note: Visa
fees are subject to any increases imposed by the Cambodian
Consulate.
Basic Tour Price and Taxes
-
Air taxes and Fuel Levies are
included in the basic tour price if the tour is paid in full
on or
before the due date on the final invoice. Macleay Valley
Travel
reserves the right to charge for any increase in Air taxes and Fuel
Levies if the tour is not paid in full by the due date.
Breakaway
Fee - All fully inclusive
prices are based on group travel and
any deviation
from the set itinerary will incur a breakaway fee.
The
breakaway fee for most deviations including a post-tour extension on
this tour is $55 per person. Please inquire with our office for prices
on any pre-tour extensions.
Not Included in the
Cost - Travel insurance,
visas and all
items of a personal nature such as telephone calls, drinks, excess
baggage, tips, meals (except those specified in the itinerary), etc.
are not included in the cost.
Similarly, credit card
payments can only be accepted if 2% is
added to
the price to help defray the heavy merchant fees charged to us by the
credit card companies.
Booking through other
Agents
- As we keep the cost of our tours as low as possible, there is
insufficient margin for us to be able to pay commission to other travel
agents, so some bookings can only be accepted if the client pays the
other agent's commission.
Macleay Valley Travel is a
fully licensed travel agent and as
such any
monies paid to us are fully insured by the Travel Compensation Fund. We
are happy for any prospective traveller with us to check us out with
your local Consumer Affairs (fair trading) department.
Health and Fitness
-
Macleay
Valley Travel recommends that the passenger is
reasonably healthy and/or fit to participate in this tour.
Persons with a disability requiring special assistance must
be
accompanied by a companion. Macleay Valley Travel and their
representatives cannot provide this service. Macleay Valley
Travel reserves the right to accept/decline or terminate a passenger's
participation in the tour under certain circumstances.
Limitation of
Liability - As
Macleay Valley Travel acts only as agent for the Airlines, Hotels,
Coach Companies etc., providing accommodation, transportation and other
services, Macleay Valley Travel shall not be liable or responsible for
death or injury to any person or loss or damage to any property
including baggage arising out of or connection with any transportation,
accommodation or other services, or resulting directly or indirectly
from acts of God, fire, breakdown in machinery or equipment, acts of
Government or other authorities, de jure or defacto wars, whether
declared or not, hostilities, civil disturbances, strikes, riots,
thefts, epidemics, quarantines, medical or customs regulations, delays
or cancellations caused by changes in schedules or itinerary, or over
bookings or defaults or for any causes beyond Macleay Valley Travel's
control or any loss or damage resulting from improper or insufficient
passports, visas or other documents and neither Macleay Valley Travel,
and its servants or employees shall be or become liable or
responsible for any additional expenses or liability sustained or
incurred by the tour member as a result of the foregoing causes.
Macleay Valley Travel reserves
the right to modify the itinerary
or the
accommodation if circumstances make this necessary, provided that the
amended itinerary is of equal value or greater value than that of the
original program.
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